Shipping & Policies

To buy Fairy Elle, simply add to cart and follow payment instructions.

Payment Options​

We accept PayPal and debit or credit card payments. 

Shipping Fees

We subsidise shipping fees, to keep shipping low for our customers.

Estimated Standard Shipping Times​

Ireland 1 week
UK and EU countries: 1-4 weeks

United States & Canada: 2-4 weeks

Everywhere else : 4 weeks

PLEASE NOTE DELIVERY CAN TAKE LONGER DUE TO THE PANDEMIC, CUSTOMS AND OVER THE HOLIDAY PERIODS. PLEASE UNDERSTAND SHOULD THIS HAPPEN.

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We drop off to pickup point on Mondays and Thursdays. UPS pickups for international orders is Monday and Thursday. If urgent, please let us know and we can drop off in between days if needed. 

We're not responsible for the delays due to customs and world quarantine.

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Payment methods

 

We currently accept payments from: PayPal, Visa, Visa Debit and MasterCard credit and debit cards. We use the ‘Verified by Visa’ and ‘Secure by Mastercard’ payment system which give the added safety step of your bank verifying the order.

 

How do I return an item

We are happy to give a no quibble refund before 28 days after your purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You can return your item(s) via your local Post Office or courier.

Please make sure you ask for and retain your receipt as proof of your return, as we can’t be held responsible for any items that may be damaged or go missing in transit.

Please note, returns postage will only be refunded if the goods are faulty, otherwise you are responsible for your own shipping cost.

Returns Address : FairyElle, The Sheiling, Chapelizod Hill Road, Dublin 20, Ireland.

Fairy Elle supports Irish charity

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© Fairy Elle 2020